PRIVACY POLICY
Poonam Makar appreciates you visiting her website and your interest in the products offered. She is committed to safeguarding the information about you that you share with us and attempts to do so carefully. This notice describes our Privacy Policy. By visiting www.poonammakar.com and/or booking any of the Services, you are accepting the practices described in this Privacy Policy.
1. Definitions
The below-mentioned terms are defined as follows:
i. Personal Data: any information relating to an identified or identifiable natural person.
ii. Processing: any operation or set of operations that is performed on Personal Data or sets of Personal Data.
iii. Data Subject/Customer/You: a natural person whose Personal Data is being processed.
iv. Child: a natural person under 18 years of age.
v. Services: means and includes service refers to any contact or communication with Poonam Makar, be it involving Spiritual Guidance, Life, Transformational or Wellness Coaching for Event or Session any other matter that the Customer book;
a) Session(s): are time periods booked by you, the client, either paid or gifted to such person as may be identified by the client, for the use of the service.
b) Event(s): refers to a Class, Course, Workshop, Tele-call, Webinar paid or unpaid/gifted conducted by Poonam Makar and booked by you, the client.
vi. Site: means www.poonammakar.com.
vii. Me/I: refers to Poonam Makar.
viii. Us: Ms. Poonam Makar and her associates/ partners.
2. Data Protection Principles
The following data protection principles are being followed to ensure maximum privacy protection of the data shared by the customer:
i. Processing is lawful, fair, and transparent: Our processing activities have lawful grounds. We always consider your rights before processing personal data. We shall provide your information regarding processing only upon written request via email.
ii. Processing is limited to the purpose: Our processing activities fit the purpose for which personal data is gathered.
iii. Processing is done with minimal data: We only gather and Process the minimal amount of personal data required for any purpose.
iv. Processing is limited within a time period: We do not store your personal data for a duration longer than needed.
v. We take utmost effort to ensure the accuracy of data.
vi. We strive to ensure the integrity and confidentiality of data.
3. Data Subject's/Customer's Rights
The Data Subject /Customer has the following rights:
i. Right to Access: You have the right to request the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
ii. Right to Rectification: You have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
iii. Right to Erasure: You can request that your personal data be erased from our records in certain circumstances.
iv. Right to Restrict Processing: Where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
v. Right to Object to Processing: In certain cases, you have the right to object to the Processing of your Personal Data, for example, in the case of direct marketing.
vi. Right to Object to Automated Processing: You have the right to object to automated processing, including profiling, and not to be subject to a decision based solely on automated processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
vii. Right to Withdraw Consent: You have the right to withdraw any given consent to process your Personal Data.
4. Data Usage & Utilization
Personal Data that is gathered and stored by us shall be utilized for the following purposes:
i. To keep the business relationship we have with our customers, mainly information that is necessary to identify you for delivering you a service, provide you a service, and communicate either for sales and/ or enhance your customer experience with us.
ii. To issue a correct invoice for tax (VAT/ GST) purposes as per tax your identification number.
iii. To send and/or offer you a product related to the services provided by us, including sending offers newsletters, the campaign offers, and other communications from us and/or our carefully selected partners.
iv. Administer and analyze our customer base (purchasing behavior and history) to improve the quality, variety, and availability of products/services offered/provided.
v. To conduct questionnaires concerning customer satisfaction.
vi. Keeping track of the services you already booked and/or attended enables us to manage your prerequisites, if any, for classes.
vii. Session and Event recordings may be stored and sent out to enable participants cum customers to re-listen to these products. The customer hereby consents to the recording of the services paid/booked, including audio and video calls recording, for our reference and for the participants/customers of the particular service to re-listen to.
viii. For other purposes, that we have asked your consent for.
ix. In order to fulfill any obligation rising from law and/or use your Personal Data for options provided by law.
The list above may not be not exhaustive, and we reserve the right to amend the above list from time to time as per our business requirement and convenience.
5. Storage of Data
This includes:
i. Information Provided by You: This might be your email address, name, billing address, home address, etc., mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us.
ii. Recordings of Services Session and Event: Recordings of Session and Event may be stored and sent out in order to enable participants or customers to re-listen to these products.
iii. Information Automatically Collected: Information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any), etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.
iv. Information from our Partners: We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.
v. Publicly Available Information: We might gather information about you
that is freely and publicly available from social media and other
publically available platforms.
6. Access to Personal Data
We ensure maximum protection to your personal data and make sure not to share your personal data with strangers. In some cases, Personal Data about you is provided to our trusted partners to either make providing the service to you possible or enhance your customer experience.
We only work with processing partners, outsourced agencies, accountants, and IT developers who get access to your data whenever and wherever required who are able to ensure an adequate level of protection to your personal data. We disclose your personal data to third parties, official authorities, or public officials when we are legally obliged to do so. We might disclose your personal data to third parties if you have consented to it or if there are other legal grounds for it.
7. Duration of Storage of Data
We keep the data stored as long as we have a business relationship with our customers and longer as we are obligated to do so by the law for tax purposes.
8. Customer Obligation
The customer must provide true and bonafide data required by us in order to enable us to fulfill our obligations of the services we offer. In case of the customer purchasing services as a gift, then it shall be the customer's responsibility to ensure that the pers7n receiving the gift is well aware of the Privacy Policy and the Terms and Conditions of the Services.
9. Security and Privacy Protection of Your Data
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymzing where suitable. We monitor our systems for possible vulnerabilities and attacks. Even though we try our best, we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur. If you have an account with us, note that you must keep your username and password secret.
10. Children
Poonam Makar does not sell services for purchase by children. We do not intend to collect or knowingly collect information from children.
11. Cookies and Other Technologies
We use cookies and/or similar technologies to analyze customer behavior, administer the website, track users' movements, and collect user information. This is done in order to personalize and enhance your experience with us.
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.
We use cookies for the following purposes:
i. Necessary Cookies: these cookies are required for you to be able to use
some important features on our website, such as logging in. These
cookies don't collect any personal information.
ii. Functionality Cookies: these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and email in comment forms, so you don't have to re-enter this information next time when commenting.
iii. Analytics cookies: these cookies are used to track the use and performance of our website and services.
iv. Advertising cookies: these cookies are used to deliver advertisements relevant to you and your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator's permission. These cookies remember that you have visited a website, and this information is shared with other organizations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organization.
You can remove cookies stored in your computer via your browser settings.
Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org. In addition, we use Google Analytics to measure traffic on our website. Google has its own Privacy Policy, which
you can review here. If you'd like to opt-out of tracking by Google Analytics, visit the Google Analytics opt-out page.
12. Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy.
Last modification was made on January 11 th , 2022
13. Contact Information
Supervisory Authority: Ms. Poonam Makar
Email address: pm@poonammakar.com
Contact us at: pm@poonammakar.com if you have any questions or problems regarding the use of your Personal Data, and we will gladly assist you.
Disclaimer: By using this site or/and our services, you, the Customer/Recipient, on your free will, have consented to the processing of your personal data as described in this Privacy Policy